The Plexure platform has two types of users; the Marketing Managers (also known as Owners) and Content Managers (also known as Merchants).
Marketing Managers are responsible for the creation and management of Content Manager accounts and have access to the overall reporting. The Owner level access to the Marketing Manager is provided by the Plexure support team.
The Plexure platform is accessed via web browser. Open the URL in the browser and log on using your registered email address and password. If you enter an incorrect email or password, you will be shown the error message. If you enter the correct email and password, you will be taken to the VMob dashboard.
Forgotten passwords can be reset with the Forgotten password link. Enter your registered email on the Forgotten password page to reset the password. If the correct email is entered, you should receive a new password in the registered email account.
In certain situations, the Marketing Manager may grant themselves a Content Manager (Merchant organisation) account. In this case, the Marketing manager may switch between the different accounts.
Click on the Sign out button in the Settings dropdown to log out of the VMob platform.
You can view your profile information and update your name through this page.